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Join a Service Desk team which provides a high quality of IT customer services. This role gives you the opportunity to work for a business with IT progression. Client Details Michael Page are partnering with a client who are looking to grow their IT team. Description Responsibilities: Deliver customer excellence and adhere to best practice principles Ownership of support tickets and escalating issues when required Support the major incident management and problem management process as required Efficient and effective delivery of second and third-line operational support including (but not... more ->